|
Q1: Are you a factory or trading company ?
|
|
A1: We are trading company with invested factory.
|
|
Q2:What products does your company supply for Rexwell brand ?
|
A2:1) Ball joint, Tie Rod & Links
2) Shock Absorber & Mounts
3) Wheel hub & Bearings
4) Clutch Disc & Clutch Cover
5) Engine mount & Bushings
6) Belt and Tensioner
7) Brake Pads Brake Shoes ,Brake Disc
8) Ignition Coil, Spark Plugs,Sensors
9) Auto Filters
10)Engine Cylinder Parts
|
|
Q3:What is the MOQ for each items ?
|
|
A3:If the items we have stock there is no limitation for MOQ and normally MOQ 10pcs is acceptable.
|
|
Q4:Do you give any guarantee to your products?
|
|
A4:Yes, we have 1-2 years quality guarantee for our products. Brake pads guarantee is +30000 KM, Belts guarantee is about 50000KM
|
|
Q5:How do you control the quality of your products?
|
A5:1) Advanced equipment, professional and technical workers.
2) Strict quality inspection before leaving the factory
3) Our QC team will check the quality of each product before shipment.
|
|
Q6:How long for delivery time after paying deposit ?
|
|
A6:Usually 7-15 days to prepare the goods before shipment.
|
|
Q7: What will you do for quality complaint ?
|
|
A7:We will respond to customer within 24 hours for perfect after-sales service.
|
